Useful Info & Crisis Lines

ID Replacement Assistance
Community Action of Washington County
  • Phone: 503-640-3263
  • Description: Can assist with obtaining vital documents as part of holistic services assessment.
Oregon Law Center — Hillsboro
  • Phone: 503-640-4115
  • Description: May assist with legal aspects of identity document replacement.
Project Homeless Connect — One-Day Events
  • Description: Tri-annual events sometimes include ID replacement assistance.
Replacement Fees (as of latest available info):
  • Oregon ID Card: $44.50 (may be waived for homeless individuals — ask DMV)
  • Oregon Birth Certificate: $25 (Oregon Vital Records, 971-673-1190)
  • Social Security Card: Free (ssa.gov or local SSA office)
  • Ask case managers about fee assistance programs.

Legal Aid
Oregon Law Center — Hillsboro Regional Office
  • Phone: 503-640-4115
  • Address: 230 NE 2nd Ave, Suite F, Hillsboro, OR 97124
  • Website: https://oregonlawhelp.org/
  • Description: Free civil legal help for low-income residents. Cases include housing, evictions, benefits disputes, health care access, public housing issues, and farmworker employment. Serves Washington, Columbia, Clatsop, Tillamook, and Yamhill counties.
Legal Aid Services of Oregon (LASO) — Hillsboro Farmworker Program
  • Phone: 503-648-7163
  • Address: 230 NE 2nd Ave, Hillsboro, OR 97124
  • Website: https://lasoregon.org/
  • Description: Free legal help for low-income farmworkers and civil legal matters.
Eviction Defense Project
  • Phone: 888-585-9638
  • Email: [email protected]
  • Description: Emergency legal help for tenants who have been served eviction papers.
Oregon Public Benefits Hotline
  • Phone: 800-520-5292 (Mon–Thu)
  • Description: Legal help with government benefits problems (SNAP, OHP, disability benefits).
St. Andrew Legal Clinic — Washington County
  • Phone: 503-648-1600
  • Address: 232 NE Lincoln St, Hillsboro, OR 97124
  • Description: Nonprofit law firm offering family law services on sliding scale.
Oregon State Bar Lawyer Referral Service
  • Description: 30-minute consultation with a lawyer for $50.
For citations and warrants: Oregon Law Center may be able to help with survival-related legal issues. For record expungement, contact LASO or Oregon Law Center.

Benefits Enrollment (SSI/SSDI & Other)
Oregon Public Benefits Hotline
  • Phone: 800-520-5292 (Mon–Thu)
  • Description: Statewide legal help for benefits problems including SSI, SSDI, OHP, SNAP, unemployment.
Oregon DHS — General Assistance Program
  • Website: https://www.oregon.gov/odhs/aging-disability-services/pages/general-assistance-program.aspx
  • Phone: 866-535-8431
  • Description: Short-term financial help for individuals with severe disabilities who are experiencing or at risk of homelessness. Bridges the gap while applying for Social Security Disability benefits.
  • Eligibility: Must have a severe disability, be homeless or at risk, and sign an Interim Assistance Agreement.
Community Action of Washington County
  • Phone: 503-640-3263
  • Description: Holistic assessment connects people to all qualifying benefits.
Social Security Administration — Hillsboro Office
  • Phone: 1-800-772-1213
  • Description: SSI/SSDI applications and Social Security card replacement.

Mail & Address Services
Open Door HousingWorks
  • Phone: 503-640-9374
  • Description: Mailbox use available as part of day center services (Mon–Fri, 9 AM–3 PM).
USPS General Delivery
  • Description: You can receive mail at a designated post office using General Delivery. Address format: Your Name, General Delivery, [City], OR [ZIP]. Mail held for up to 30 days.

Free Cell Phones & Phone Service
Lifeline Program (Federal)
  • Website: https://www.lifelinesupport.org/
  • Description: Provides a monthly discount on phone or internet service for qualifying low-income households. One per household.
  • Eligibility: Participation in SNAP, Medicaid/OHP, SSI, TANF, or income at or below 135% of federal poverty level.
  • How to Apply: Through participating carriers. Common providers in Oregon include Assurance Wireless and SafeLink Wireless.

Free Wi-Fi & Computer Access
Washington County Cooperative Library Services (WCCLS)
  • Website: https://www.wccls.org/
  • Description: Free internet access, computer use, and Wi-Fi at all member libraries throughout Washington County:
    • Beaverton City Library — 12375 SW 5th St, Beaverton (503-644-2197)
    • Hillsboro Main Library — 2850 NE Brookwood Pkwy, Hillsboro (503-615-6500)
    • Tigard Public Library — 13500 SW Hall Blvd, Tigard (503-684-6537)
    • Tualatin Public Library — 18878 SW Martinazzi Ave, Tualatin (503-691-3074)
    • Forest Grove City Library — 2114 Pacific Ave, Forest Grove (503-992-3247)
    • Plus multiple smaller branches throughout the county
  • Access Notes: Free library cards for Oregon residents. No permanent address required — can use shelter or day center address.
Public Restrooms
Available during business hours at:
  • Public libraries (see 5F above)
  • Day centers: Open Door HousingWorks, Project Homeless Connect Access Center, Just Compassion
  • Community centers and parks (seasonal/hours vary)

Employment & Job Training
WorkSource Oregon — Beaverton
  • Website: https://www.worksourceoregon.org/
  • Description: Job search assistance, resume help, career planning, skills assessments, and connections to training programs.
Community Action of Washington County
  • Phone: 503-640-3263
  • Description: Rent Well program (tenant education) and connections to employment services.
Street Roots
  • Website: https://www.streetroots.org/
  • Description: Weekly social justice newspaper sold by people experiencing homelessness to earn immediate income. Portland-based but circulated in metro area.
Just Compassion — Employment Training
  • Phone: 503-624-4666
  • Description: Employment training available at the expanded Shelter & Resource Center.
Day Labor: For immediate income, check with WorkSource Oregon for day labor listings, or ask at day centers for leads.

Education & GED Programs
Portland Community College (PCC)
  • Website: https://www.pcc.edu/
  • Description: GED preparation, adult basic education, and English language learning. PCC has campuses accessible from Washington County (Rock Creek campus in NW Portland/Bethany area). Tuition waivers may be available for qualifying students.
McKinney-Vento Liaisons: Each school district in Washington County has a designated liaison to ensure homeless children and youth stay enrolled and access educational services. Contact your school district for the liaison.

Childcare & Family Services
Family Promise of Greater Washington County
  • Phone: 971-217-8949
  • Website: https://www.familypromisegwc.org/
  • Description: Emergency family shelter and services for families with children.
Community Action — Head Start
  • Phone: 503-648-6646
  • Website: https://caowash.org/
  • Description: Early childhood education programs for low-income families.
Beaverton School District — McKinney-Vento Services
  • Description: Ensures homeless children and youth maintain school enrollment. Provides groceries during school breaks through partnership with Bethel UCC.
Oregon DHS — Child Care Assistance (ERDC)
  • Description: Employment-Related Day Care assistance for qualifying families. Apply at https://one.oregon.gov/
Dental & Vision Care
Virginia Garcia Memorial Health Center
  • Website: https://www.virginiagarcia.org/
  • Locations in Hillsboro, Cornelius, Beaverton, and other Washington County locations
  • Description: Federally Qualified Health Center providing medical, dental, and behavioral health care regardless of ability to pay. Sliding scale fees. Accepts OHP.
  • Languages: English, Spanish, and other languages.
OHP Dental Coverage
  • Description: OHP covers dental care including exams, cleanings, fillings, and extractions through your CCO's dental plan.
OHP Vision Coverage
  • Description: OHP covers eye exams and vision correction for members.
Project Homeless Connect — One-Day Events
  • Description: Tri-annual events provide dental care and other health services.
NOTE: Community health centers like Virginia Garcia are often the most reliable way to access dental and vision care on OHP, as they are required to see patients regardless of insurance status.
 
Languages
Washington County has significant Spanish-speaking and immigrant populations. Key multilingual resources:
  • DVRC — Most services available in Spanish
  • Virginia Garcia Health Centers — Spanish and other languages
  • Washington County Crisis Line (503-291-9111) — Interpreters available
  • Hawthorn Walk-In Center — Interpreters available at no charge
  • DHS offices — Language assistance available
  • IRCO (Immigrant & Refugee Community Organization) — Supportive housing and services for immigrants and refugees
  • Centro Cultural — Culturally-specific services in Washington County for underserved communities
  • UNICA — DV services for the Latina/o/e community

Key Websites to Bookmark
  • Washington County Homeless Resources: https://www.washingtoncountyor.gov/housing/efforts-end-homelessness/day-centers-homeless-resources
  • 211 Info: https://211info.org/
  • Oregon Food Bank Food Finder: https://foodfinder.oregonfoodbank.org/
  • Just Compassion Resources: https://www.justcompassionewc.com/resources
  • Oregon Law Help: https://oregonlawhelp.org/
  • Severe Weather Shelters: wcor.us/SevereWeatherShelter

Quick-Reference Phone List 
Life-Threatening Emergency
  • 911 — Police, fire, medical emergency
Mental Health & Crisis
  • 988 — Suicide & Crisis Lifeline (calls route locally; press 1 for veterans)
  • 503-291-9111 — Washington County Crisis Line (24/7, dispatches Mobile Crisis Team)
  • Crisis Text Line — Text HOME to 741741
  • Oregon YouthLine — 1-877-968-8491 or text teen2teen to 839863
  • David Romprey Oregon Warmline — 1-800-698-2392 (peer-run, non-emergency support)
  • Senior Loneliness Line — 503-200-1633 or 1-800-282-7035
  • Veterans Crisis Line — 988, press 1 (or text 838255)
  • Military Helpline — 1-888-457-4838
  • Alcohol & Drug Helpline — 1-800-923-4357
Shelter & Housing
  • Community Connect (shelter/housing waitlist) — 503-640-3263
  • 211 Info — Dial 211 or 503-222-5555 (Mon–Fri, 8am–6pm)
  • Call to Safety (DV shelter bed check) — 503-235-5333 or 1-888-235-5333
Domestic Violence
  • Domestic Violence Resource Center (DVRC) — 503-469-8620 (24/7) or 1-866-469-8600
  • National DV Hotline — 1-800-799-7233 (SAFE)
  • SARC (sexual assault) — 503-640-5311 (24/7, English & Spanish)
Benefits & Legal
  • Oregon Public Benefits Hotline — 800-520-5292 (Mon–Thu)
  • Eviction Defense Project — 888-585-9638
  • Oregon Law Center (Hillsboro) — 503-640-4115
  • National Homeless Veterans Call Center — 1-877-424-3838