Mental Health & Crisis Intervention

Walk-In & Urgent Care
Hawthorn Walk-In Center
  • Website: https://www.washingtoncountyor.gov/behavioral-health/hawthorn-walk-center
  • Phone: 503-291-9111 (call crisis line first, which may refer you)
  • Address: 5250 NE Elam Young Parkway, Suite 100, Hillsboro, OR 97124
  • Hours: Mon–Fri, 9 AM–7 PM; Sat–Sun, 10 AM–4 PM
  • Description: Walk-in crisis and urgent care for mental health and addiction concerns. Staffed by LifeWorks NW counselors, peers with lived experience, and psychiatric providers. Short-term stabilization, safety planning, medication evaluation, and connection to ongoing care.
  • Access Notes: Walk-in, no appointment. No out-of-pocket cost (may bill insurance if you have it; free if uninsured). Interpreters available. Recommend calling crisis line at 503-291-9111 first to determine best option for care. Located on MAX Blue Line near Hawthorn Farm station.

Non-Police Crisis Response
Washington County Crisis Line
  • Phone: 503-291-9111 (24/7)
  • Description: Staffed by trained professionals who assess situations and dispatch the right response — phone support, referral to Hawthorn Walk-In, or mobile crisis team. Interpreters available at no charge.
Mobile Crisis Team
  • Website: https://www.washingtoncountyor.gov/behavioral-health/mobile-crisis-team
  • Dispatch: Call 503-291-9111
  • Description: Team of clinicians who respond in person to people in crisis, 24/7/365. Available for children and adults. No charge.
  • Access Notes: Request through the Crisis Line. Interpreter services available.
Mental Health Response Team (MHRT)
  • Description: Pairs specially trained law enforcement officers with mental health clinicians to respond to 911 calls with a mental health component. Often avoids ER visits and criminal justice involvement.
  • Access Notes: Dispatched through 911 when appropriate.
For bystanders: If you see someone in a mental health crisis who is NOT in immediate life-threatening danger, call the Washington County Crisis Line at 503-291-9111 rather than 911. They can dispatch the Mobile Crisis Team — clinicians without law enforcement.

Self-Referral for Someone in Crisis
  • Walk to: Hawthorn Walk-In Center (5250 NE Elam Young Parkway, Suite 100, Hillsboro) during hours listed above
  • Call: 503-291-9111 anytime, 24/7
  • Text: HOME to 741741 (Crisis Text Line)
  • Call: 988 (Suicide & Crisis Lifeline)

Oregon Health Plan (Medicaid) Access
How to Apply:
  • Online: https://one.oregon.gov/
  • Phone: 800-699-9075
  • In person: DHS Self-Sufficiency offices (Beaverton: 503-646-9952; Tigard: 503-670-9711; Hillsboro: 503-648-8951)
  • No permanent address required — use shelter, day center, or general delivery address
  • OHP covers mental health treatment including trauma therapy
CCOs Serving Washington County:
  • Health Share of Oregon — 503-416-8090 or 1-888-519-3845 (website: https://www.healthshareoregon.org)
    • Primary CCO for Clackamas, Multnomah, and Washington counties
    • Coordinates medical, dental, and behavioral health care
    • Physical health plans under Health Share include CareOregon and OHSU Health Services
  • Check https://www.washingtoncountyor.gov/behavioral-health/local-ccos for the full list of CCOs serving Washington County
Finding providers who actually accept OHP:
  • Call your CCO's customer service line for help finding an active provider
  • Health Share: 503-416-8090
  • CareOregon: use Find a Provider tool at https://www.careoregon.org
  • Traditional Health Workers — free navigators who can help you find providers and connect to services. Ask your CCO.
  • Community Health Centers (Federally Qualified Health Centers) are required to see patients regardless of insurance status
IMPORTANT: Published provider directories are frequently inaccurate. Many listed providers have stopped accepting OHP. Call before visiting. A case manager or navigator can save significant time by finding active providers.

Substance Abuse & Addiction Services
Center for Addictions Triage and Treatment (CATT)
  • Website: https://www.washingtoncountyor.gov/behavioral-health/center-addictions-triage-treatment
  • Description: Comprehensive substance use treatment center operated by Washington County with community partners. Two locations:
    • Hillsboro Recovery Center — 5250 NE Elam Young Pkwy, Hillsboro (Solutions Group NW outpatient services, The Peer Company peer drop-in)
    • Beaverton Recovery Center — opened November 2025 (CODA, Inc. intensive services)
  • Services include: rapid access to detox, residential treatment, outpatient treatment, medication-assisted treatment (MAT), peer support, and housing navigation via Project Homeless Connect.
Hawthorn Walk-In Center — Substance Use Disorder Team
  • Phone: 503-291-9111
  • Description: Team working in the community and at Hawthorn to connect people to substance use disorder treatment.
Washington County Crisis Line
  • Phone: 503-291-9111 (24/7)
  • Description: Can connect callers to substance use treatment options.
Alcohol & Drug Helpline
  • Phone: 1-800-923-4357
County-Funded Treatment
  • Website: https://www.washingtoncountyor.gov/behavioral-health/addictions
  • Description: Treatment list available for people with very low income who have limited or no insurance coverage.
Washington County Deflection Program
  • Description: People cited or arrested for possession of a controlled substance can avoid prosecution by successfully engaging in treatment.
AA/NA Meetings: Search https://www.aa.org/find-aa or https://www.na.org/meetingsearch/ for Washington County locations. Meetings are free and open.

Harm Reduction
Washington County Harm Reduction Program
  • Website: https://co.washington.or.us/HHS/CommunicableDiseases/harm-reduction.cfm
  • Description: Syringe exchange, sterile injection supplies, HIV and Hepatitis C testing, overdose prevention education, naloxone distribution, and referrals to treatment.
  • Access Notes: Check website for exchange locations and schedules. Confidential.
Free Naloxone (Narcan)
  • Project Red — Washington County contracts with Project Red to provide naloxone at no cost.
  • Pharmacies — Available over the counter. Free for OHP members. Discount coupons at goodrx.com.
  • Oregon's Good Samaritan Law protects both the person administering naloxone and the person overdosing from prosecution.
Fentanyl Test Strips: Available through the harm reduction program and community partners.

Dual Diagnosis Programs
Center for Addictions Triage and Treatment (CATT)
  • Description: Comprehensive approach serving people with co-occurring substance use and mental health conditions across multiple service levels.
LifeWorks NW
  • Website: https://www.lifeworksnw.org/
  • Description: Provides integrated mental health and addiction services throughout Washington County.

Trauma & PTSD Services
Hawthorn Walk-In Center
  • Description: Can provide initial assessment and referral to trauma-informed care providers.
DVRC (Domestic Violence Resource Center)
  • Phone: 503-469-8620
  • Description: Free individual counseling and support groups for DV survivors, including trauma-informed care.

Peer Support Specialists
The Peer Company (formerly MHAAO)
  • Description: Operates a peer drop-in center at the Hillsboro CATT site. Peer-run community counseling and self-directed recovery.
David Romprey Oregon Warmline
  • Phone: 1-800-698-2392
  • Description: Peer-run community counseling phone line.
Project Homeless Connect
  • Description: Employs case managers and peer navigators with lived experience.

Veteran-Specific Services
HUD-VASH (Veterans Affairs Supportive Housing)
  • Website: https://www.washingtoncountyor.gov/housing/veterans-affairs-supportive-housing
  • Description: 272 rental assistance vouchers for homeless veterans, combining housing with VA case management.
  • How to Access: Contact the Portland VA Community Resource and Referral Center or call the National Homeless Veterans Call Center at 1-877-424-3838.
Supportive Services for Veteran Families (SSVF) — Community Action
  • Website: https://caowash.org/housing-stability/homeless-services
  • Phone: 503-640-3263
  • Description: Housing stability services for very low-income veteran families who are homeless or transitioning to permanent housing.
Portland VA Health Care System
  • Phone: 503-220-8262
  • Address: 3710 SW US Veterans Hospital Rd, Portland, OR 97239
  • Description: Full VA medical center including mental health services. Accessible from Washington County via MAX Blue Line.
Portland Vet Center
  • Phone: 503-688-5361
  • Address: 1505 NE 122nd Ave, Portland, OR 97230
  • Description: Readjustment counseling for combat veterans, sexual trauma survivors, and bereaved families. No VA enrollment required.
Veterans Crisis Line: 988, press 1 (24/7) or text 838255
Oregon Department of Veterans' Affairs (ODVA)
  • Website: https://www.oregon.gov/odva/resources/pages/homeless-veterans.aspx
  • Phone: 503-373-2085
  • Description: Connects veterans to emergency financial assistance (OVEFAP), employment programs, and housing resources.
Washington County Disability, Aging and Veteran Services (DAVS)
  • Phone: 503-640-3489
  • Website: https://www.washingtoncountyor.gov/davs
  • Description: Support for veterans including connecting to VA benefits, legal assistance, and community resources.

​Case Management & System Navigation
Community Connect (Community Action)
  • Phone: 503-640-3263
  • Email: [email protected]
  • Description: Washington County's coordinated entry system. Initial assessment and waitlist for housing, shelter, and supportive services. The central starting point for navigating the homeless services system.
Project Homeless Connect
  • Phone: 971-713-3930
  • Website: https://www.phcwc.org/
  • Description: Street outreach, access center, shelter, housing case management, and tri-annual one-day resource events.
Just Compassion
  • Phone: 503-624-4666
  • Description: Case management and housing support at the Shelter & Resource Center in Tigard.
211 Info
  • Phone: 211 or 503-222-5555
  • Website: https://211info.org/
  • Hours: Mon–Fri, 8 AM–6 PM
  • Description: Information and referral service connecting people to community resources across Oregon. Can search online or call. Text your zip code to 898211 or email [email protected].